Codes, invitations and payment: your next step

Some button names below are quoted in Norwegian because those screens currently use that text.

Find the right entry

Open the participant join screen. A campaign tracks training over a period; a competition has its own execution and result flow; an event has registration and place status. Check the name and what the page asks before continuing. On web, switch back to participant view if the activity disappeared after choosing organiser; also check your account and selected organisation.

In the app, Skann QR-kode (scan QR code) reads a code or an event link. An event poster can also open through the phone camera. Do not paste a whole personal link as a short code. Opening the correct page does not confirm registration.

A code or invitation stops you

Check the code against the organiser's latest message. For a service error, retry later; it does not mean the code is wrong. After too many attempts, wait. A personal invitation needs the correct email account. Switch accounts or ask the organiser to invite the email you use; forwarding an invitation does not transfer it.

For an already-used link, first check whether the event is already in your events. If it expired or is invalid and you have no existing registration, ask for a new invitation. Be om tilgang (request access), when offered, sends a request; wait for the organiser's decision and check registration afterwards.

Place, division and crew

Full and waitlisted are different outcomes: read the activity's message and look for a confirmed place. Choose any required division before continuing; changing it requires an available change action. A campaign crew is not a competition team. Complete required crew selection; skip only when that action is offered.

Payment and confirmation

Read this activity's payment step. A request to update payment terms needs organiser action before retrying. If already paid, open the activity and check status rather than paying again.

Betaling mottatt (payment received) may precede activated registration. Reload the activity and check your own enrollment. If charged without a confirmed place, contact the organiser before paying again. For an unresolved technical error, send the activity, app/web, visible payment/registration status and error to support@getrivl.app. Do not send card details or invitation codes.