Results, another attempt and teams: check the status

Some button names below are quoted in Norwegian because those screens currently use that text.

Saved, but pending or rejected

Open the competition and check your own result and validation status. Pending validation does not mean you must perform again. Read the requirement and any explanation. Ask the organiser about the specific reason for rejection; do not assume timing, equipment or cheating caused it.

For another attempt after a technical fault, open the retry-request option when available, explain the event and choose Send forespørsel (send request). Receipt is not permission to start. Check the decision and whether starting is actually enabled. If already sent or uncertain, inspect the existing request before sending another.

An empty or unexpected result list

Check whether results are hidden until the end or await validation/publication. A loading error is not an empty list: reload while connected before interpreting it. If your result remains missing, check the saving receipt and contact the organiser with the displayed status.

Ranking follows the competition's rule: raw time, a factor adjustment or classes. Compare the same competition, division and class; sex/age classes may produce different lists. Do not convert raw finish time into a guaranteed rank. A result list is not a reward receipt either.

Join the right team

Open the competition's team area and use the captain's team code. A competition code does not automatically join the team. If blocked, check your competition enrollment, correct competition and capacity; one participant cannot freely join several teams at once. After confirmation, check your membership in team overview. For an uncertain outcome, read the overview before joining again.

Assign and lock before team execution

The captain assigns every segment to a member and saves/locks the correct setup. On web, Lagre og lås laget appears for the captain before locking. Missing segments or assignments must be resolved first. If save or lock fails, reopen overview and check what actually saved before retrying.

Locked does not mean the start window is open. A team member uses Start lag-gjennomføring in the app once locked and within the window. Locking stops new members; do not expect unrestricted reassignment afterwards. For missing rights or an error, ask the captain then the organiser, stating competition, team, segment and message. Do not share other participants' personal data.