Competition attempts: start, interruptions and saving

Some button names below are quoted in Norwegian because those screens currently use that text.

Preparation is not the start

Open the competition in the app with your enrolled account and correct division. Gå til klargjøring opens safety and checklist without starting time. Confirm only what is true. Gå til konkurranse opens the ready screen; Start konkurranse starts countdown, then timing. If start is missing, check the window, enrollment and any active/completed attempt. Do not create another account to restart.

To practise, use the competition's training option when offered. Check training mode before starting; it is not an official attempt.

Companion and phone control

Read whether a companion is recommended or required. A recommendation permits starting alone; a requirement needs physical presence. Ticking the box does not connect a phone. For phone control, the athlete chooses Jeg har en makker. The companion scans the displayed QR with the RIVL app and follows any sign-in request. Wait for Makker tilkoblet! on the athlete's phone before using controls. Renew an expired code from the same session. For connection failures, check the athlete's screen before more commands. Support does not assess medical fitness.

Timing, accidental presses and interruptions

Read division rules: gross time includes transitions; net time may stop during fixed system rest. This is not a free pause. Teams have their own timing setup. Switching apps, locking the screen or a phone call does not guarantee a pause or recovery.

If Undo appears after a mistaken press, use it during the attempt and check the previous exercise opens. It can also return from rest. It does not edit a locked result. Confirmed Avbryt økt aborts; it is not a general pause or a guarantee of another attempt.

Finish and connection errors

Review total time and splits. Choose Lagre som konkurranseresultat, read confirmation and wait for the outcome. Saving as training is not an official result. Data preserved on the phone awaiting upload is not an official receipt either.

For unconfirmed saving, retain the same attempt and follow the save message when connected. Check your result and validation status on the competition page. Do not repeat execution or create more submissions because the outcome is unclear. If recovery is unavailable, retain the exact message and contact support.

Web and watches

Web shows the competition and results; execute the attempt in the app. A Garmin activity or downloaded file is not RIVL's official result. Send competition, division, app version, screen and save message to support@getrivl.app for an unresolved error. Do not send companion QR or sign-in codes.