Organiser inbox, practical information and reminders

Last checked 15 October 2026

Find the right participant and thread

On the web, select the correct organisation, activity, participant and thread type before opening or replying in the organiser inbox. General questions and review/reopening of a particular activity may be separate threads. Read the context before Send svar and check that the reply appears in the correct thread. This inbox is not RIVL support. Opening locally does not prove the server marked a message read; for read failures, reload the right thread and follow the error. If sending is uncertain, check the thread before sending a copy. Send does not prove the participant read the reply.

Send only to the right selection and read channel status

In event messaging, select the relevant registration statuses and channels actually offered. Check the audience before sending practical information. Payment reminders separately check the current payment, recipient and whether sending is allowed; do not substitute your own payment links or amounts. If a reminder outcome is unknown, use Bekreft samme sending when shown instead of starting a new send. After a receipt, Oppdater leveringsstatus can show later channel outcomes. Sent, delivered and read differ; no Send action promises email, SMS or push receipt. Follow the displayed block or time before another reminder.

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