A missing, processing or outdated Coach plan

Start from Coach/Training and check the plan and status actually displayed. An older message or a button you previously pressed does not confirm today's plan status.

The plan is empty or still processing

With valid access but no plan, use the setup offered on Coach home. Complete the questions and review the basis before confirming. If a plan is already processing, follow that status rather than ordering parallel plans. We cannot confirm a fixed completion time for your attempt.

For a loading error, reconnect and retry on the same screen. If the review is outdated, review and approve the fresh setup again. After a generation error or interrupted wait, reopen Coach to check whether the plan is ready, still processing or offers another action. Use the recovery actually displayed. Do not delete a plan to remove a waiting status. Report the time and status to support if it persists.

Wrong date, week or an old message link

Open the plan from Coach home, select the correct week and compare the session date with the message. An old message can refer to an earlier plan context. Use the current home-screen plan for a new change. Check dates and time zone if several sessions differ; do not move them all to conceal a time-zone issue. Report the dates and platform if the difference remains.

One session or the whole plan

For one session, open it and use the swap/postpone action, then check the new day after saving. For changed goals or availability, open the Coach settings gear and the relevant setup option. Read the change review and any quota before confirming. Writing to Coach alone is not a save receipt.

If a proposal is displayed, check its sessions and dates before approving. Afterwards check the receipt and plan. Undo only when offered for that particular change and within its displayed deadline. If undo is uncertain, use the option to retrieve its receipt when offered; do not guess by making an opposite change. If proposal or undo controls are absent, use the ordinary plan entry and report what you see.

For pausing or removal, see Archive, continue or delete a Coach plan. For ordinary changes, see Change the Coach plan.