Log a session in a campaign

Some buttons in this part of RIVL are only in Norwegian so far. They are written here as they appear.

Sessions from connected training services come in by themselves. If you trained without them, you can register the session yourself in a campaign.

In the app

1. Tap Logg aktivitet (log activity) on Home, or open the campaign and tap Logg aktivitet there.
2. Choose Aktivitetstype (activity type) and the date, and enter Varighet (minutter) (duration in minutes). Distance and notes are optional.
3. Tap Registrer aktivitet (register activity).

You can only choose activity types the campaign accepts, and a date within the campaign period.

If the session is shorter than the campaign's minimum duration, or you have reached the campaign's limit for the day, the app tells you. You can tap Registrer likevel (register anyway), but then the session does not count.

On getrivl.app

Tap Logg aktivitet and fill in the same fields. The date cannot be later than today.

See also What counts in a campaign?

Was the activity saved?

Once RIVL confirms the activity was saved, you do not need to register it again if the reward check fails. On getrivl.app, the confirmation is Aktivitet registrert! (activity registered). Saving the activity, counting it in the campaign and updating the reward are separate outcomes.

In the app, the Aktiviteten er lagret (activity saved) dialog may explain that the reward check needs another attempt. Use Prøv igjen (try again) in that dialog. If it says the reward check is waiting for sync, the activity is still saved; the message is not a new reward or confirmed delivery.

On getrivl.app, use Oppdater premie (update reward) if a reward-check warning appears. Do not enter the activity again to retry the reward check.

If you cannot continue

Read the error and check the activity type, date and duration against the campaign rules. If saving is uncertain after an interruption, open the campaign and look for the activity before entering it again. On getrivl.app, your entries are under Mine økter (my activities).

If the activity exists but does not count, see What counts in a campaign?. If you lack access to log, contact the organiser; visible campaign history does not mean logging is still open.

For an unresolved error, contact support@getrivl.app with the campaign name, activity date, app or web, and the error message. Do not send health details or sign-in codes.