Create an organisation and invite members

Some buttons in this part of RIVL are only in Norwegian so far. They are written here as they appear.

You create campaigns and events in an organisation, for example your club or company.

Create the organisation

On getrivl.app: In the organiser area, go to Settings and tap Opprett organisasjon (create organisation) under Organisasjon (organisation).

In the app: Go to Profile and tap Organisation. Tap Opprett ny organisasjon (create new organisation), enter the name and tap Opprett organisasjon.

To create an organisation, your account needs the proof from signing up with Vipps or MobilePay. If it is missing, it says Kontobevis mangler (account proof missing).

Invite others

On getrivl.app: Under Medlemmer og tilganger (members and access), tap Inviter en person (invite a person). Choose Medlem (member) or Administrator and tap Opprett invitasjon (create invitation). The invitation is now created, but the email has not been sent yet. Choose Send e-post til (send email to) the address shown, and read the result message. You can also tap Kopier lenke (copy link) and share the link yourself.

In the app: Under Medlemmer og tilganger, tap Inviter medlem (invite member), choose a role and tap Se over og bekreft (review and confirm). Tap Del invitasjonskode (share invitation code) and send the code to the person. The invited person goes to Profile, taps Organisation and Lim inn invitasjonskode (paste invitation code), and accepts.

Roles

The owner and the administrators run the organisation. Access to finances is given separately, and only the owner can give it, with Gi økonomi (give finance access) on getrivl.app.

Check the invitation before accepting

Receiving a link or code does not confirm membership. Sign in with the account and email address the invitation is for. On the web, open the link and check the organisation and role before choosing Aksepter invitasjonen (accept the invitation). In the app, open Se invitasjon (view invitation), read the details and choose Godta (accept).

After confirmation, check that the correct organisation is selected. The app confirms successful acceptance with Invitasjon godtatt (invitation accepted). If acceptance was received but the organisation list could not refresh, reload the organisations before trying to create anything again.

If you get stuck

• The email did not arrive: The sender must distinguish an invitation being created from its email actually being sent. While it is still active, the sender can use Kopier lenke (copy link) and share it themselves. If sending is unconfirmed, sending again may give the recipient two emails.
• Invalid or expired invitation: Check you are using the right account. Ask the sender for a new invitation if the old one is no longer active. Do not create a new organisation to accept an invitation.
• The website says it cannot confirm the invitation there: Follow its instruction to use the RIVL app and the code in the invitation email. If you only have a link, ask the sender to email the invitation from RIVL.
• An organisation or action is missing: Check the selected organisation and ask its owner to check your role. Finance access does not follow automatically from accepting an invitation.
• You cannot leave: Follow the message asking you to transfer leadership or event responsibility before removing membership.
• Kontobevis mangler (account proof missing): Contact RIVL with the message shown. Do not create another account or restart Vipps registration as a fix.

When asking for help, include the organisation name, app or web, and the visible error message. Do not send the full invitation link or code to support.