Locked start and the competition window
Last checked 16 October 2026
The buttons quoted here currently use Norwegian text in this part of RIVL. They are written as they appear.
Registration alone does not mean you can start an official attempt now. The competition must be open and your participation must still grant access. An already completed attempt can also block start.
Check this in the app
- Open the right competition using the account you registered with. Check the dates and any opening or closing message.
- Check enrollment and selected class. If no class is selected, return to registration. If the app says your class no longer exists, select it again from the competition page.
- Look for Allerede gjennomført and your previous result. Do not start another session to resolve an uncertain submission; see Finishing and submitting.
- A cancelled, deleted, left or organiser-removed competition may lack start access. Ask the organiser to clarify participation; changing your phone clock does not resolve that status.
The button can appear locked outside the window. Tapping may show Ikke tilgjengelig with the opening or closing time. Do not assume an attempt is valid from the date alone; follow the competition's time and message. The official attempt must also meet its start and finish rules.
Another attempt or training
An interruption or technical error does not automatically grant another official attempt. See Validation, results and another attempt.
Kjør som trening is a separate entry when shown. It does not create an official result or bypass the official execution window. See Training mode.
Web and an unresolved start issue
Execution and result recording happen in the app. A web page with registration or results is not a session-start surface.
Contact support with the competition, class, app version, time and time zone, and exact status/error. Relevant checks are your own enrollment, participation status, class, window and previous attempt or request. Without that evidence, the cause cannot be confirmed.
Didn’t find an answer?
Email us at support@getrivl.app and we will get back to you.